Hello! I'm
Ali Zahedah
Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to work success.
Location
Dubai - United Arab Emirates
Damascus - Syria
Tech Stack
Photoshop
Illustrator
Kelk
Php
HTML
CSS
Javascript
Bootstrap
React
IT Support Specialist
Practice OQS FZCO, 2023-present
- - Streamline records management, entering client data accurately and efficiently in Excel spreadsheets
- - Organize employees’ tasks, for a smooth work process
- - Manage online stores (Amazon & Noon), add listings, and coordinate sales data caused increase in sales
- - Update store policies to rapidly adapt to new rules and regulations introduced in 2024
- - Upgrade, install, and configure computer hardware, software, systems, networks, printers, and scanners to apply a stable workspace environment
- - Configure VMware and Hyper-V virtualization technologies for unattended work
Supervisor
Flash Telecom Mobile Phones, Oct 2022 - June 2023
- - Manage workspace to reduce customer wait time
- - Manage workflow for smooth performance to increase production
- - Prepared invoices and client payments using QuickBooks, totaling AED 2M+ in annual revenue
IT Support Specialist
Syriatel Mobile Telecom, Oct 2016 - Sep 2022
- - Support internal team with IT Services, Consulting, and Solutions
- - Solve problems and PC software troubleshooting
- - Oversee IT Infrastructure, Windows Server, and Network to maintain stable services
- - Provide solutions for customers’ IT problems for satisfied customer service.
- - Upgrade, install, and configure computer hardware, software, systems, networks, printers, and scanners to maintain a stable work environment
- - Create IT support repository documentation and FAQ with regular updates
Web Developer
Burgas Tech [Part Time Remotely], Dec 2020 - Sep 2022
- - Understand customer needs to reduce the time required to complete the project
- - Design websites using HTML, CSS, JavaScript, and jQuery
- - Developing using (PHP - Laravel – CodeIgniter - Node JS)
- - Design Shopify e-commerce website
Master’s Degree in Web Technology
Syrian Virtual University (SVU), 2021 - Prrsent
- - Finished first year only
Bachelor Degree in IT Engineering
Tartous University, Sep 2011 - Sep 2018
- - ICT Engineering, major in Information Technology Engineering
Excited for collaboration? get in touch!
I'm open to discuss any design or web development project, don't hesitate to contact me.